退换货条款Return and exchange terms

退换货条款Return and exchange terms

In order to protect the rights and interests of consumers, the goods enjoy a 7-day appreciation period.

为保护消费者权益,商品皆享有7天鉴赏期。

1. Defective goods return, please return within 7 days, we will bear the full return fee and freight.

1.瑕疵商品退换,请于7日内办理退换货,我们将会负担全额退费&运费。

2. Return of non-defective goods, please return within 3 days, the buyer will bear the freight.

2. 非瑕疵商品退换,请于3日内办理退换货,将由买家自行负担运费。

Note: The goods must be kept in complete packaging, without any traces of wear and use.

备注: 商品需保持完整包装,无配戴及使用痕迹。

How to cancel an order

如何取消订单

To cancel the order, you need to send an email to the after-sales service center and indicate the relevant reasons. The email content should indicate your order number, name and telephone number.

取消订单需要向售后服务中心发送邮件并注明相关原因,邮件内容应注明您的订单号、姓名、电话。

If you have any questions after receiving the goods, please contact online customer service or email at the same time, please tell us your name and contact information and order number, we can quickly give you timely processing

收到商品后有任何疑问请联系在线客服或发邮件同时请告知您的姓名及联系方式及订单编号,我们能快速的给您及时处理唷

After-sales service hotline: [email protected]

售后服务专线: [email protected]

Our online customer service hours are: (UTC/GMT + 08:00) 9:00-18.00

我们的在线客服服务时间:(UTC / GMT + 08:00) 9:00-18.00