Q1: Can I specify a delivery time when placing an order?

Q1:下单时可以指定送货时间吗?

A1: Varies according to the "delivery company" of your delivery information at the time of ordering.

A1:根据您订购时的配送信息的“配送公司”而不同。

When the goods arrive, the Courier company will contact the consignee.

商品到了的话，快递公司会联系收货人。

Q2: Can I change the delivery address and phone number?

Q2:可以更改收货地址和电话号码吗?

A2: The confirmation at the time of purchase cannot change the address and phone number, but the correct address and phone number must be filled in when ordering!

A2:购买时的确认不能更改地址和电话号码，但是在订购时必须填写正确的地址和电话号码!

Q3: How long does the delivery time take?

Q3:交货期需要多久?

A3: Under normal circumstances, about 7 working days (except weekends) can be provided from the date of stock loss.

A3:正常情况下，从断货之日起，可以提供约7个工作日(周末除外)。

Q4: Is there anything I need to pay attention to when signing?

Q4:签字的时候有需要注意的地方吗?

A4: Please check if the packing box is damaged.

A4:请确认包装盒是否有破损。

The consignee may refuse to accept the goods if the outer case is damaged.

外箱破损的情况下，收货人可以拒收商品。

Q5: Do I need ID card to pick up the goods?

Q5:取货时需要身份证吗?

A5: That's not necessary.

A5:不需要的。

Q6: Can I pay by credit card?

Q6:可以用信用卡支付吗?

A6: Currently only cash on delivery is supported.

A6:目前只支持货到付款。

Q7: I'd like to confirm the delivery status of our partner.

Q7:我想确认一下合作方的配送情况。

A7: Please confirm the delivery person according to "Delivery person" in the delivery address information when ordering.

A7:请按照订购时的送货地址信息中的“送货员”，确认对应的送货员。

If you are not clear about the specific conditions and delivery, please send an email to inquire.

如果关于具体的条件和配送有不明白的地方的话，请发邮件咨询。